We will gladly accept returns within a 14 day window for a full refund. Please feel free to reach out to our store should you have any concerns with your order. We are happy to help. Our store hours are Monday- Friday 10am to 5:30 pm pacific standard time. Any discounted items are final sale, in which case they are not eligible for refund, exchange or store credit.
- All items being returned must be unworn, undamaged, unused and the original tags must be attached. Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged along with the shoes.
- Please be careful of makeup and deodorant rubbing off on items.
- Returns take 2-3 business days upon receipt to process. Once your return is processed and your refund is issued you will receive a refund confirmation via email or telephone.
- Refunds may take several days to reflect on your account based on your financial institution.
- If you receive an item that is damaged, please contact our store immediately @ 209.383.7570 during normal business hours.